Front Desk Receptionist
8000元以上/月
Duties & Responsibilities
Checking guests in and checking them out with a professional and amicable attitude
Showing hospitality, providing directions, and handling payments
Preparing spa rooms for guests with care and attention
Setting up equipment, supplies and decorations
Coordinating with coworkers & management to deliver services & treatments to guests
Cordially making and answering phone calls, text messages, and emails
Providing information, surveying clients, making reservations, and closing sales
Responding to online reviews/comments/messages and representing the spa accurately
Managing our scheduling system and client database carefully and efficiently
Inputting and organizing data into forms, tables and spreadsheets
Printing, copying and scanning documents
Maintaining the cleanliness and organization of the spa’s facilities and equipment
Placing orders for equipment and supplies
Skills & Qualifications
MUST be able to speak both English and Mandarin/Cantonese
Able to communicate clearly and politely; dresses professionally
Able to maintain composure and be patient during confrontations
Able to type at 40 words per minute or more
Experience with using computers and word-processing/spreadsheet software
Able to prioritize and multitask under pressure
Adept at organization and time management; attentive to details
In 2004, an upscale day spa called Supple Spa opened for business in the Manhattan neighborhood of Chelsea. After serving thousands of people over many years, the founders realized that there was an untouched demand for couple's spa treatments - couples wanted a new way to relax together besides going to movies and dinners, and an increasingly disconnected society was looking for an intimate way to reconnect with each other. The spa began to focus on treatment packages for duos, and perfected the art. Fast forward a few years to 2016, that spa relocated a few neighborhoods over to the Upper East Side and is now The Couple Spa. With almost two decades of excellent spa service under our belt and years of catering to couples, we are the foremost couple's spa experience in New York City.
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